Support

One person answers.

Questions, problems, ideas. Write and you will hear back.

Email supportsupport@marketmover.net

Windows blocked the download?

MarketMover for Windows is safe. Windows warns about apps it has not seen many people download yet. Find the message you see below and follow its steps.

1. Edge says the file "isn't commonly downloaded"

2. Chrome says "Suspicious download blocked"

3. A blue box says "Windows protected your PC"

4. Your antivirus removed the file

5. It says "Smart App Control blocked an app"

Only download MarketMover from this site. Updates come through the app itself, so the browser warnings do not come back. Still stuck? Email support@marketmover.net with a photo of the message.

Questions

Are the prices live?

Yes. Every price comes straight from the book and moves as the book moves it. When you bet, the book takes the price on its own site.

Is the NBA in MarketMover?

Yes, beside racing, on every plan: every game with the books' lines and player props side by side, flucs, injuries, lineups, the result with the box score, and Stats. News and Movers are on Plus, as are same game multis priced at every book that sells them. Free shows Betfair and one bookmaker; Plus and up show every book. Punter adds the arbs, placing and Books disagree. Pro adds the Model's price on every line and prop, its picks and the what-if. Pick Racing or NBA at the top of a page that shows both. The NBA reaches the iPhone app from the App Store with its next version, after Apple's review. The web app and the apps for Mac and Windows have it now.

What does Bet now do?

On Pro, it puts a pick's bet, or every leg of an arb, on the betslip at the book's price, in one tap. Nothing is placed until you quote and confirm on the betslip, inside your limits. It shows only where the app or the extension places at that book and the race or game has not started. On the NBA, MarketMover places singles, same game multis and multis at TAB, Neds, Ladbrokes, Sportsbet, PointsBet, BetR, Dabble, Unibet, Palmerbet and Picklebet, and singles and lays at Betfair.

What are place picks?

On Pro, Picks shows the runners the Model likes to run a place as well as to win: its chance to run in the places paid, against the best bookmaker's place price. Choose Place in the Market chips. The record grades win picks only, for now.

What is Books disagree?

On Punter and Pro, in Picks, for racing and the NBA: where one book's price stands apart from the rest of the market, margins taken out, with the next best book beside it. Set your own rule: any book or one you name, the gap you want, or that book alone at its price. It is the books against each other, not the Model, so it carries no stake of its own: Bet now puts it on at your betslip's stake.

What is the what-if?

On Pro, on an NBA game to come: change who plays, and every market the Model prices moves with it. The lines that now look best at the books are at the top, with what to watch where no book prices it yet. It is the model's view, not advice.

Why is there no bet button on a game in play?

Online in-play bets are banned in Australia. MarketMover shows the books' in-play prices, and on Model the live Model beside them, with its record in Analytics. A live alert can tell you when a book is past the live Model. You bet in play by phone with your book. Nothing in MarketMover, AutoBet included, bets in play.

Can I ask an AI assistant?

Yes, with an API key. The API is also an MCP server, at api.marketmover.net/mcp, with a tool for the data routes: racing and the NBA, the model, the picks, the arbs and the what-if, each on the plan its route is on. It works in Claude, ChatGPT, Cursor and any MCP client. Two tools place real bets with real money, on API Pro and Business: place_bet for racing and nba_place for the NBA, through your own MarketMover agent and under its limits, each with your own ref; the server tells the assistant to place only when you ask in your own words. See the API page.

Which plan do I need?

Free for Betfair and one bookmaker; Plus for every book and price alerts; Punter for your own accounts, My Bets, Analytics, placing, AutoBet, the arbs and Books disagree; Pro for the model's price, the picks, the live model and what-if. There is no trial. Model is not sold. The API plans are sold apart: Starter is the API on its own, and API Pro and Business include everything in Pro. See the plans.

What is in Stats?

On every plan, the NBA's Stats: season tables for players and teams, the leaders and the standings, each player's game log, splits, shot chart and career, a stat game by game with a line's hit rate, and players or teams compared over their last games. On Plus and up, the web app keeps the views you save under your key.

Can I see the odds without the app?

Yes, a few pages are open to everyone: Big races (every Group 1 and feature race, every book's price), NBA games (every game's head to head, line and total at every book), and the day's movers for racing and the NBA. The record shows how the Model has done. Everything else is in the web app, free to start.

Getting the app

On iPhone, from the App Store. On a Mac or a Windows PC, from the Download page. Or open the web app in any browser. One key works in all of them.

Managing a subscription

From the billing link in the app, or the link in your receipt email: the card, the invoices, cancelling. Subscribed in the iPhone app? Apple bills it, so manage or cancel it in the App Store, under your Apple Account's Subscriptions.

Lost your key

The receipt email links back to it. Paste it again under Settings in any of the apps. Card, invoices and cancelling are in the app.

The free plan's bookmaker

Betfair and one bookmaker, chosen once. A choice of two made earlier stays. Plus shows every book.

Logging out of a book

Removes its login from your device. Nothing was ever sent to us.